Over 50+ Five
Star Reviews
Family Business
Since 1994
Accredited
Installers
Join Our Team as
a Service Desk Administrator
We’re on the lookout for a well-organised, approachable Service Desk Administrator to be part of our growing support team. In this role, you’ll be the go-to person for keeping everything on track, supporting both colleagues and customers, and making sure issues are resolved quickly and efficiently.
If you’re great at problem-solving, keeping operations running smoothly, and staying calm under pressure, we want to hear from you.
Location: Hindhead, covering surrounding areas
Position: Part-time, Permanent
Salary: Competitive (depending on experience) plus benefits
Your Day-to-Day
- Logging and tracking incoming support requests
- Coordinating with engineers to schedule callouts and follow-ups
- Updating customers with progress and resolutions
- Maintaining accurate records and documentation
- Supporting the team with admin and communication tasks
Interested? Send your CV and a short intro Applications reviewed on a rolling basis, don’t hang about!
What You’ll Need
- Previous experience in a service desk or customer support role
- Confident using computers and scheduling software
- Clear and professional communication skills (written and verbal)
- Organised, calm under pressure, and great at multitasking
- A friendly and proactive attitude
Bonus Points For:
- Experience in facilities, trades or engineering sectors
- Familiarity with job management software
Benefits of working with
Ampella Heating Specialists
- Enjoy a healthy work-life balance, with part-time hours
- Be part of a collaborative team in a supportive work environment
- Access opportunities for professional growth and skill development
- Receive a competitive salary package
- Benefit from a comprehensive pension plan
- Contribute to a company known for quality and excellent customer service
Areas we cover
We provide heating services to homes and businesses
across Surrey, Hampshire and West Sussex.
- Grayshott
- Haslemere
- Godalming
- Cranleigh
- Guildford
- Woking
- Alresford
- Alton
- Bordon
- Farnham
- Aldershot
- Camberley
- Liphook
- Petersfield
- Midhurst
- Chichester
- Portsmouth
- Waterlooville